Privacy Policy

01. Commitment to Client Privacy

Plaqd Technologies Ltd ("Plaqd", "we", "our", or "us") operates the property inspection and verification platform at plaqd.in. We operate with strict client confidentiality. Unlike real estate portals or lead brokers, we do not sell, rent, monetize, or trade your personal information or property snag reports to builders, realtors, or marketing agencies.

02. Information We Collect

When you schedule an on-site property inspection or interact with our digital twin deliverables, we collect the following data:

• Contact Credentials: Full name, telephone number (for call & WhatsApp coordination), and email address.
• Property Information: Community/project name, unit or villa number, square footage, configuration, and expected possession timeline.
• Diagnostic & Audit Data: Photographic evidence of snags, moisture sensor readings, laser plumb measurements, hollow tile tallies, and engineering observations recorded during the inspection.
• Technical Device Data: Anonymized browser information, IP address, and cookie preferences used solely to optimize platform responsiveness and prevent automated spam.

03. Purpose of Data Processing

Your data is processed strictly for the execution of your inspection contract:

04. Data Security & Zero-Third-Party Exposure

All customer transmissions are encrypted in transit using TLS 1.3 and enforced via HTTP Strict Transport Security (HSTS). Your diagnostic records are stored in access-controlled, encrypted databases. API keys and webhook connections remain strictly isolated on server-side infrastructure and are never exposed to browser execution environments.

05. Your Rights under Indian DPDP Act 2023

Under the Digital Personal Data Protection (DPDP) Act 2023, you have the right to:

• Request a summary of personal and property data processed by Plaqd.
• Request correction or updating of any inaccurate contact details.
• Request complete erasure of your contact record once audit deliverables and warranty periods have concluded.
• Withdraw consent for optional communication channels at any time.

06. Contact Our Data Protection Officer

For any privacy inquiries, data deletion requests, or compliance questions, please contact our privacy desk directly: